Shipping policy

Last updated: 1 August 2026

This Shipping Policy applies to orders delivered within Germany and the European Union.

Shipping Destinations

We currently ship to Germany and other European Union countries available at checkout.

We do not currently ship to destinations outside the European Union.

Shipping Costs and Estimated Delivery Times

Germany
Shipping cost: €4.99
Estimated delivery time: 7–13 business days

European Union (outside Germany)
Shipping cost: €18.99
Estimated delivery time: 8–16 business days

The available delivery option and the applicable shipping charge for your order are shown at checkout before payment.

Processing and Delivery

Orders are processed and prepared for shipment as soon as possible after payment has been confirmed.

Delivery times are estimates, not guaranteed delivery dates. They may vary depending on the destination country, the product ordered, carrier capacity, customs processing where applicable, public holidays, and circumstances outside our reasonable control.

If an order contains multiple items, they may be shipped separately and arrive at different times.

Tracking

Where tracking is available, we will send the tracking information to the email address provided with your order after the order has been dispatched.

Address Accuracy

Please ensure that the delivery address and contact details provided at checkout are complete and accurate.

NextronixCo is not responsible for delays or failed deliveries caused by an incorrect, incomplete, or inaccessible delivery address provided by the customer.

Customs, Taxes and Import Charges

Some products may be dispatched from fulfilment locations outside the destination country.

The price and shipping cost shown at checkout are the amounts charged by NextronixCo for your order. If any import-related charges are not collected at checkout and are legally charged by customs or another authority, the customer may be responsible for those charges.

We do not guarantee that customs clearance will occur within a specific timeframe.

Delivery Problems

If your order has not arrived within the estimated delivery period, please contact us at:

nextronixco@gmail.com

Please include your order number and the name used for the order. We will investigate the shipment and provide an appropriate update.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at nextronixco@gmail.com.

Please include your order number and clear photos of the issue so that we can review the case and provide an appropriate solution in accordance with your statutory rights.

Contact

NextronixCo
Lohweg 12
30559 Hannover
Germany

Email: nextronixco@gmail.com